Help & Contact

Support

We are here to help with any issues or questions

Email Support

For all queries, reach us at support@nuaiy.com

24 – 48 hr response

Account & Access

Login and account recovery
Activation code validation issues
Password reset help
Account deletion requests

Learning & Courses

Course access and progress issues
AI mentor not responding
Content playback problems
Learning path questions

Privacy & Data

Privacy or data rights requests
Data export requests
Consent and opt-out queries
GDPR / data regulation questions

Technical Issues

App crashes or loading errors
Performance and display issues
Notification problems
Device compatibility queries

What to Include in Your Request

Your registered email address
Device type and app version (if applicable)
Clear description of the issue
Screenshots or screen recordings if available

Company Details

Company: Nuaiy

Registered Address: Office Number (2265) Building No. (574) Road (31) Block (611), (Al Hamriya) Area, Kingdom of Bahrain